Black-and-white photo of passengers climbing onto the roof and through the door of a crowded train in Bangladesh

Bangladesh's Train Ticket Problem Isn't Just About Software

Introduction When I worked at Shohoz, one of Bangladesh’s biggest online ticketing platforms, every Eid brought the same messages. Friends and acquaintances would reach out and ask if I could get them a ticket home. Eid is when millions of people leave Dhaka and other cities to celebrate with their families in their hometowns and villages, so for a few days, almost everyone needs a ticket at the same time. ...

November 1, 2026 · 10 min · Ayon Khan